Participatory planning for disabled people in transportation planning processes has become important. Because, it gives insight in what the disabled-peoples preferences are, improve decision making and advance justice. It is inline with regulation that United Nation made and also Traffic and Road Transportation Act No 9/2009 that  Government of Indonesian was made. But, there are some barriers of participation to include disabled people; it can be time and money consuming. Other problems are related to the accessibility of facilities; physical impairment, unfamiliar procedure and willingness to participate by disabled people.  It is important for the policy makers to know how to empower disabled people and increase their participation in planning processes by considering these barriers. This study investigates how to include disabled people in transportation planning processes.   It provides lessons learned from United Kingdom and Canada as the best practice of inclusion disabled people in transportation planning processes. The inclusion of disabled people is analyzed based on a case study of Bus Rapid Transit-Transjakarta, Indonesia. Data were gathered using interviews, questionnaire, literature and document review. A descriptive qualitative analysis was used to analyze the data. The result show that applied participatory tools to empower disabled people in planning processes was not sufficient enough. A higher level of participation can be strived for by changing the legal framework, investments in accessible facilities, commitment of the government, and the network of organization at international, national, and local level. Last but not least, inclusion disabled people is hard to implement. But, at least we try to make social justice in our services.