Kajian Evaluasi Standar Pelayanan Minimum Khususnya Pada Bus Akap Di Jawa Tengah

Abstract

Inter-City Bus Service Inter-Province in the city of Semarang, Central Java Province, which isserved by 12 PO, has been linking the towns between the provinces in Java and Sumatra.In operating its fleet to serve the needs of service users, need to know how the PO carry out·minimum service standards under the provision ..Jhr.ough analysis of descriptive statistics can gi.ve an idea of minimum service standards ..that have been implemented by the PO and. opinions Descending service users in Central Java Province.