Abstract               Divorce cases in religious courts, must first be made to mediation, mediation is done to solve the problem to reconcile married couples. Based on the facts on the ground, although it has been done to the fullest by a mediator judge, the success rate of mediation is still low. The research’s aim was to analyze the cause of the low level of success in mediation. The research’s also aims the low level of mediation success is due to factors of mediators and factors of justice seekers. Mediator factors are assessed for lack of mediator skills,  mediators only carry out mediation according to formal legal principles mediators lack the mastery of role science, communication science and family psychology. Justice seeker factors are assessed for lack of seriousness in mediation forums by mediator and each of whom has been adhering to the principle of divorce so difficult to pursue peace.Key Word : mediation, court, mediator, role, communication, psychology AbstrakPerkara perceraian di pengadilan agama terlebih dahulu wajib untuk dilakukan Mediasi, mediasi dilakukan untuk menyelesaikan masalah guna merukunkan pasangan suami istri. Berdasarkan fakta di lapangan, meskipun telah dilakukan secara maksimal oleh hakim mediator, ternyata tingkat keberhasilan mediasi masih rendah. Penelitian ini bertujuan untuk menganalisis penyebab rendahnya tingkat keberhasilan dalam mediasi. Hasil penelitian menunjukkan bahwa rendahnya tingkat keberhasilan mediasi disebabkan karena faktor mediator dan faktor para pencari keadilan. Faktor mediator dinilai karena kurangnya kemampuan kemampuan (skill) mediator, mediator hanya melaksanakan mediasi sesuai asas legal formal, mediator kurang menguasai ilmu peran, ilmu komunikasi dan ilmu psikologi keluarga. Faktor pencari keadilan dinilai karena kurang seriusnya dalam mengikuti forum mediasi yang dipimpin oleh mediator dan masing masing sudah berpegang teguh pada prinsip perceraian sehingga sulit untuk diupayakan damaiKata Kunci : mediasi, pengadilan, mediator, peran, komunikasi, psikologi